Relentless thinking

Join Us Splash

Account Manager or Senior Account Manager (Digital)

Job Title: Account Manager or Senior Account Manager (Digital)
Reports to: Head of Digital/Innovation
Location: Central London, WC2H
Type: Permanent, full-time
Salary: Neg plus AMAZING benefits package

About the role

An exciting, diverse and ambitious role has opened up on the Digital team at 3 Monkeys Zeno. You will be an innovative and creative thinker, top notch in your approach to client relationships and team management, and keen to get stuck in and take the lead on some truly creative and insight-led campaigns. 

Key Requirements

  • 3+ years’ experience in social media management
  • Strong knowledge and understanding of all social channels, including Instagram, LinkedIn, YouTube and Snapchat
  • Experience working across both B2C and B2B clients 
  • Exceptional multi-tasking skills
  • Able to explain complex social media data in an understandable way
  • Strong problem-solving skills 
  • Knowledge of influencer marketing and engagement 
  • Knowledge of key social media ad platforms 
  • Strong verbal and oral communication skills
  • Excellent relationship-building and interpersonal skills
  • An organised and planned approach to your work
  • Passionate about getting others involved and having a laugh along the way

Key Responsibilities

  • Ensuring accurate and timely contributions to your key accounts: brief responses, campaign management, content plans, creative assets, campaign analysis, reporting and more – to the high professional standards that we and our clients expect 
  • Overseeing the work of more junior members of the team and helping the other senior members of the team in identifying and fulfilling juniors’ training and development needs, and in ensuring their personal welfare 
  • Managing and nurturing client relationships – being the point of contact at all times, hosting and presenting in client meetings. Taking responsibilities for deliverables and managing expectations 
  • Identification and engagement of influencers to support broader earned campaigns 
  • Working collaboratively across practices and teams, including Planning, Creative, Consumer and Tech 
  • Contributing effectively to new business pitches by identifying areas of opportunity in social through social listening 
  • Have a strong understanding of paid media strategy and implementation 
  • Working closely with our in-house Design team, as well as external suppliers, making sure that briefs and timelines are communicated effectively, and outputs are to the standard required

About 3 Monkeys Zeno

We are a global creative communications consultancy. A collective of creative and strategic thinkers from every conceivable marketing background, independence defines our spirit. We’re obsessed with delivering work that packs a measurable punch, that inspires change, with earned at its beating heart. 

Authentic storytelling is central to what we do, because a great story, well told has the magic to captivate. Everything we recommend is rooted in real insight and analytics. Our strategic rigour comes from truly understanding our clients’ businesses, the market they’re operating in and the audiences they’re trying to influence.

Our guiding philosophy is that human connection is why we are here. We’re all hardwired to connect with others and to belong. It’s what gives purpose and meaning in our lives. 

If this resonates with you and you think you have what it takes and would like to discuss this opportunity more over drinks and/​or dinner, call Ian Green now on 07584 340662

For a view of life at 3 Monkeys Zeno, please follow us on Instagram @3monkeyszeno and Twitter @3MonkeysZeno